Thank you XDR Radiology for yet again providing the most professional customer service of any company in this industry, your immediate response with my email communication is business impressive. The time spent completing quotes for my practices, quick well explained answers followed in with your air time on the phone, is top tier customer support. It brings me genuine joy knowing dental practices will have best quality sensor and in turn they are giving patients confident correct diagnosis for treatment. XDR Radiology a dentist crafted company that has created the best of the best, with product and business professionals. 5 Stars!
I have been an XDR user for 9 years. They have proved to produce a very nice image at an affordable price. What I like most is that in some cases the cord is replaceable by XDR for a reasonable price. This can give a sensor a longer usable lifespan versus having to replace the sensor. Technical support is always swift and they do a nice job keeping me up and running.
We are a non-profit ministry that provides free dental and medical care to the under served and remote areas of Guatemala.
XDR’s Sensors allow us to provide a very high level of dental care for our patients regardless of location as they are portable, easy to use and of the highest quality. The software is simple to use, does an excellent job without being cumbersome or complicated and is for the most part trouble-free.
The customer service and training provided by XDR is responsive and comprehensive. Their bi-lingual trainer was a game-changer for our medical team as we were able to quickly get the sensors and software up and running and into field service.
Every person that we have dealt with at XDR exemplifies a commitment to excellence accompanied with the highest levels of customer service.
Been using XDR for about 6 years. I did not think I liked them much, and then I bought a gendex sensor…..JESUS do I ever prefer the XDR. More affordable and much better software.
I have been an XDR user for 10 years now. The sensors and software have always delivered excellent results. What has really impressed me about the company is their customer service, they have always been extremely responsive and have gone above the call of duty every time I have needed help.
Wolfgang Schaller, General Practice Flintlock Dental Liberty, MO
April 2017
XDR imaging has been amazing! From help deciding how many sensors and workstations we need to seamlessly integrating into our practice management software and also with our PAN machine. Our team quickly adapted to the software and the support has been fantastic. 5 stars from our team!
The sensors are great, image quality is the best I’ve seen!
Matthew P. Friedt, DDS, Endodontics Endodontics, P.C. Huntsville, AL
November 2016
In the design, building and set up of our new radiology clinic, XDR has been there for every step. Transitioning to direct capture intraoral sensors went better than we could have anticipated. Our experience with XDR from IT design, installing, software integrations with our PACS system, training and troubleshooting has been exemplary, XDR always comes through.
As dental IT providers, we have extensive experience with support techs from all of the major companies. XDR far exceeds the norm. When the rare support is actually needed, we get a tech very quickly. They have a small-company feel, in that the techs remember our names and are quick to solve issues, all the while ensuring HIPAA compliance measures are enforced.
Dan Gospe, COO, Dental IT Provider DMI Networking Santa Rosa, CA
October 2016
People often ask me what Digital X-Ray system I use, I tell them XDR. When they follow up with why I use XDR, I tell them that I use XDR because the image quality is terrific, and the software so easy to use, and maybe most importantly that their customer service is the best of all the dental companies I deal with in my practice.
I have been very satisfied with your software. It was easy to use right from the first day I used it. As time has gone on, it has been easy to increase my knowledge and fun to use. I would say to any buyer, “Don’t look any further. Buy this product. It’s awesome!”
I can’t say enough good things about XDR Radiology. We made the switch from Dexis back in 2014 and never looked back. Their customer service is AMAZING, on the rare times we need them.
Mac Jones, DDS, Family Dentistry
Mac Jones, DDS Washington, North Carolina
August 2016
I really like the simple to use interface, the support is great (where else can you speak directly to the owners and developers of the system), the price is right, and the replacement insurance cost is much more reasonable than other companies…all this makes it a no brainer.
Charlton Ho
McLean, VA
May 2016
When I bought my sensors and software I went with XDR after much research on dentaltown. I determined that it was the best value.
When my DEXIS warranty/support ran out for my PCMCIA sensor, DEXIS wanted something like $12K to $15K to upgrade to their ‘new’ USB Sensor. I said screw that, and picked up two XDR sensors, software and warranty for a few thousand less than DEXIS, plus with a lot nicer support.
I had an older Schick that went out on me last year and had to decide to go with the Schick 33 or something totally different. Ended up going with XDR to save money and have been very happy. Picture quality is real good and costs half the price.
We have used XDR for over 10 years. Great company, images, software, support – very highly recommended. We also use it to acquire and manipulate the images from our Planmeca pano and used it with our Serona pano before that. Very nice to be able to change sensors, cameras and even pano machines and still have everything work!
Bruce Stephenson, DDS, FAGD
San Leandro, CA
January 2016
XDR coupled with Open Dental is the way to go- great image quality, extremely affordable and customer service is top notch! Go for it!
Chad Lazar, DMD, Temporomandibular Joint Disorder Chad Lazar D.M.D. New York, NY
January 2016
The support at XDR is unparalleled with any other company we work with.
David Luke, DDS
Moon Family and Cosmetic Dental Coraopolis, PA
November 2015
I can tell you from a tech support perspective that Opendental + XDR = Good stuff.
Trent Wolodko
Burbank, CA
November 2015
I’m really pleased with my XDR system. The image quality is great, as is the ease of use.
Corey Fujita, DDS
Newport Beach, CA
August 2015
I have XDR and they are AWESOME! It’s been over 10 years now (2005). I highly recommend that you go see them and test their equipment and software. Compare their prices and you will come away like I did, very impressed with their product and it’s only getting better. We were the first in Hawaii with XDR and did a remote setup and training here with no problems (converted from film). Comparing to my colleagues’ quality of images with their systems, I wouldn’t trade XDR for anything. The software is stable, but more importantly it’s very easy to use. It does not have all the bloated bells and whistles that some companies have, but they do have all the necessary tools that are needed. The icing on the cake is that their customer support has continued to be excellent. Love you guys!
We really love the XDR sensors and program, our students can work with it faster than Carestream and get great pictures of the distals of the canines.
Alexander Vanovost, DDS, Dental Sciences
Indian River State College Fort Pierce, FL
June 2014
Went with XDR for my startup based on price and Townie recommendations. No complaints so far. Support has been great and image quality is very good.
Michael Todres, DDS
Lakewood, NJ
September 2013
I was XDR’s very first customer. I’ve been with XDR for over 10 years, and I couldn’t be more pleased! We’ve not had one problem. The images are great and it’s the most intuitive software I’ve ever used. We have added more product over the years. Customer service is outstanding. Doug Yoon, the first developer and owner, has created a great product and company. His intelligence, energy, enthusiasm and fairness are exceptional! I highly recommend XDR!
XDR Radiology System has changed the way I practice and teach forever. The seamless integration provided by their friendly, efficient and knowledgeable staff made it so much easier for me to move forward and embrace new dental technology. The resolution of the digital images provide honest clarity enabling me to be more accurate during the diagnostic, treatment and recall phases in our endodontic practice. The simple and easy to read format with timely comprehensive updates enhance the overall efficiency of the dental team. XDR Radiology System has definitely brought my endodontic day to day practice, and passion in teaching, to the next level for good.
Bernice Ko, DDS
Los Angeles, CA
September 2013
I put my vote in for XDR. I have been using them for several years and really like the sensors and software. I have also used them long enough to answer the real question, what happens when a sensor breaks? Cause they will. All sensors at some point will fail. What I like about XDR is they sent me a loaner sensor and then had my sensor sent back perfectly fixed the following week. The sensors are design to be easily taken apart and the wire which is nothing more than a USB cable replaced. Most of the time when a sensor breaks it’s the connection between the cable and the sensor. Not the CMOS chip itself. So the warranty is a lot less, and for me their service is exceptional.
XDR Radiology has been a great long-term partner of my Rochester practice. The XDR team has been supportive and responsive to all my needs.
Eric Santo, DND
Rochester, NY
June 2013
XDR has been a wonderful addition to my practice. I was first exposed to this system at the Samaritan Health Center, where the company has graciously donated a sensor and software to this free local clinic. While I had been planning to choose between Dexis, Kodak and Schick, XDR proved to be everything I was looking for in image quality as well as price. I also liked the warranty better than the competitors, though we have had no downtime. The company is very responsive to questions. A regional trainer spent a day with us after we had become familiar with the system and that was a big help, though the software is very intuitive. They also guided me on how to configure my computers to capture images from my Acucam cameras into the software. We have also enjoyed the ease of emailing our images with referrals. I would have done this sooner if I knew it would work this well.
After looking at many systems, we decided to go with XDR digital radiography. The system was easy to install, and the training spot on. The best part of transitioning from film x-ray to digital x-ray is the company support from XDR. As a new user, we had many questions and XDR was always prompt and accurate in returning our calls or come out to see what the company could do to help. We cannot say enough about the helpfulness of the company to get us up and running with our new system. There are many companies out there, the major difference is the customer support. We have been very happy with our transition.
Annie Ko, DDS
Redondo Beach, CA
April 2013
I think XDR is superior to other sensors.
Michael P. Webberson, DDS, General Dentistry
Webberson Dental Las Vegas, NV
Wolfgang Schaller, General Practice
Jashank Sampat, General Practice
Dwight Rice, DDS, Associate Professor
Dan Gospe, COO, Dental IT Provider
Terrence C. O'Keefe, DDS, PC, General Dentist
Richard Lewis, DMD, Family Practice
Mac Jones, DDS, Family Dentistry
Charlton Ho
Beau Moody, DMD, General Dentist
Bruce Stephenson, DDS, FAGD
Chad Lazar, DMD, Temporomandibular Joint Disorder
Steve Wilhite, DDS
Michael Todres, DDS
Bernice Ko, DDS
James H Eaker, DDS PA
Michael P. Webberson, DDS, General Dentistry