I have been an XDR user for 10 years now. The sensors and software have always delivered excellent results. What has really impressed me about the company is their customer service, they have always been extremely responsive and have gone above the call of duty every time I have needed help.
XDR imaging has been amazing! From help deciding how many sensors and workstations we need to seamlessly integrating into our practice management software and also with our PAN machine. Our team quickly adapted to the software and the support has been fantastic. 5 stars from our team!
The sensors are great, image quality is the best I’ve seen!
In the design, building and set up of our new radiology clinic, XDR has been there for every step. Transitioning to direct capture intraoral sensors went better than we could have anticipated. Our experience with XDR from IT design, installing, software integrations with our PACS system, training and troubleshooting has been exemplary, XDR always comes through.
As dental IT providers, we have extensive experience with support techs from all of the major companies. XDR far exceeds the norm. When the rare support is actually needed, we get a tech very quickly. They have a small-company feel, in that the techs remember our names and are quick to solve issues, all the while ensuring HIPAA compliance measures are enforced.
People often ask me what Digital X-Ray system I use, I tell them XDR. When they follow up with why I use XDR, I tell them that I use XDR because the image quality is terrific, and the software so easy to use, and maybe most importantly that their customer service is the best of all the dental companies I deal with in my practice.
I have been very satisfied with your software. It was easy to use right from the first day I used it. As time has gone on, it has been easy to increase my knowledge and fun to use. I would say to any buyer, “Don’t look any further. Buy this product. It’s awesome!”
I can’t say enough good things about XDR Radiology. We made the switch from Dexis back in 2014 and never looked back. Their customer service is AMAZING, on the rare times we need them.
Mac Jones, DDS, Family Dentistry
Mac Jones, DDS
Washington, North Carolina
I really like the simple to use interface, the support is great (where else can you speak directly to the owners and developers of the system), the price is right, and the replacement insurance cost is much more reasonable than other companies…all this makes it a no brainer.
When I bought my sensors and software I went with XDR after much research on dentaltown. I determined that it was the best value.